Connecting to Airbnb

INTRODUCTION

CiiRUS is directly integrated to Airbnb, and proud to be a preferred partner!

It must firstly be advised that this connection requires certain assumptions be made by the property manager in regards to booking financials. Airbnb is unique from other channels in that they remit taxes in certain regions where they are required to do so. In the event that a tax figure is not remitted by Airbnb, it is not included by Airbnb in the amount charged to the guest.

The burden of tax is always the responsibility of the agent placed in charge of managing the rental (whether homeowner, or manager). This user will be able to run reports in CiiRUS that will display the tax amount remitted by Airbnb on a per-reservation basis. Further tools and reports are also available to display the amount of tax not remitted by Airbnb, for which the previously mentioned agent assumes responsibility.

The user should carefully check every reservation to ensure that the proper taxes have been applied.

Airbnb has kindly provided additional information regarding their tax remittance regions at the below link, for your convenience:

https://www.airbnb.com/help/article/653/in-what-areas-is-occupancy-tax-collection-and-remittance-by-airbnb-available

Supported Features

Airbnb supports the following data from CiiRUS:

  • Rates sync
  • Availability sync
  • Listing content sync
  • Inquires sync
  • Message sync
  • Review sync
  • Cleaning fee
  • Resort fee (fixed-amount or percentage)
  • Management fee (fixed-amount or percentage)
  • Linen fee (fixed-amount only)
  • Community fee (fixed-amount or percentage)
  • Tax remittance

Depending on the applicable tax region, Airbnb remits tax on your behalf.

Airbnb collects payment at the time of reservation, and will pay remitted tax to the tax agency, and any funds to the property manager 24 hours following guest check-in.

When the reservation is confirmed, Airbnb will send reservation and guest details directly to CiiRUS, updating unit availability and logging financial details.

When Airbnb disburses payment, a notification of payment is sent to the property manager or agent. Should a change (or cancellation) occur to the guest details or dates booked via Airbnb, the reservation will be automatically updated in the booking in CiiRUS.

Non-Supported Features

Airbnb does not support the following charges or fee types:

  • Booking fee
  • Pool heat
  • Mandatory or optional extras (other than resort, management, linen, and/or community fee)
  • Non Airbnb remitted taxes

CiiRUS Gateway Fee

By listing properties via the CiiRUS to Airbnb integration, there is a 1% channel convenience fee charged by CiiRUS. This 1% fee is calculated on the total paid by the guest, and will be invoiced by CiiRUS after the first day of the month post departure.

Listing Workflow

Listing Workflow

For more information on Airbnb, as well as the other direct channels, please click here to view the full Channel Guide.