Payments Received and Reminders

The Payments Received screen contains the following features:

  • Displays payments made to the selected reservation
  • Updates payments when paid by Online credit card (the credit card gateway must be configured and active)
  • Log payments made by Check, Wire, Cash
  • Process card payments taken over the phone
  • Send a link to the guest to make a payment for a specified amount (useful to take payments that were not ordered at the time the reservation was made)

Payments Received Screen

  1. Manually add a payment (see below)
  2. Lists payments received for the reservation
  3. Summary of account
  4. Displays all security desposits taken for the reservation
  5. Send an email confirmation for manual payments
  6. Send a link to the guest to make a payment for the full or another amount (see below)
  7. Take a credit card payment over the phone
  8. Store muliple credit cards to the selected guest
  9. Automated Email Reminders (see below)

Add Payment Manually

Payments taken via the online reservation engine or other automated payments will display in the list. You can also enter manual amounts, for example when the guest sends a part payment by check, wire, credit card

  1. Click the Plus sign to Add a payment
  2. Enter Payment details using the Dropdown menus and Data Feilds
  3. Click the Save icon to store the payment

Click view in browser to view the live payment page

Process Guest Payment (see below)

Automated Email Reminders

Guest Payment Reminders can be configured to send email reminders to guests if the balance due date has past. The default balance due date for each home can be set and overridden from the screen below. The template used to send the reminders can be customized and the frequency the emails are sent can be set.

Security Deposits

Displays all security desposits taken for the reservation

Payment Method

Take a credit card payment over the phone