User / Change Tracking

Through the SecureTrack module, User/Change Tracking shows the activity for each user. The system can track logins, updates, and deletions for as far back as two years.

Overview

To access User/Change Tracking, go to:

  1. Account Settings
  2. Secure Track
  3. User / Change Tracking

Select the Activity

The drop-down menu displays the type of activity that can be displayed for each user.

Tracking Filters

The Tracking Filters populate the various tracking tabs with change and user information.

Before viewing any information, adjust the following settings accordingly:

  1. Property -- To only track changes on a certain property, select the property from the dropdown. To view changes made to any property, select All Properties.  
  2. Staff member / group -- Determines a specific user to track. To view all user changes select All staff.
  3. From Date / To Date -- Determines the range of time that the changes or user login occurred (i.e. the system will only return changes made within the specified time frame).
  4. Max results to return -- This option limits how many records to return. If more records are available than the max number set, the system will prioritize more recent changes and cut off older changes.
  5. Inserts / Additions, Updates, & Deletes -- These tick boxes determine what type of change to display. The change record will be color coded in the table according to the type.
  6. Load -- Clicking this button populates the current selected tab with the information specified in the Tracking Filters settings. This button must be clicked before any information can be displayed.

Bookings

The Bookings tracking tab displays changes and user interaction with bookings.

House Keeping

The House Keeping tracking tab displays changes and user interaction with the House Keeping Schedule.

Work Orders

The Work Orders tracking tab displays changes and user interaction with Work Orders.

Owner Accounts

The Owner Accounts tracking tab displays changes and user interaction with owner statements and billing.

Logon's

The Logon's tracking tab displays the time and location that the user logged into the system.